{"id":3,"date":"2026-05-12T16:22:59","date_gmt":"2026-05-12T16:22:59","guid":{"rendered":"https:\/\/theurbankey.es\/?page_id=3"},"modified":"2026-09-03T12:00:35","modified_gmt":"2026-09-03T12:00:35","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/theurbankey.es\/es\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Who we are<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><br>This website is operated under the commercial name The Urban Key.<br><br>Website: https:\/\/theurbankey.es<br>Contact email: info@theurbankey.es<br><br>The Urban Key provides luxury relocation, property search coordination and lifestyle concierge services in Madrid.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Media<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">If we publish images, videos or other media on this website, we will ensure that such content is used with appropriate authorisation or under the applicable licence.<br>Users should not upload or send images containing unnecessary personal data or embedded location data unless this is relevant to their request.<br>Any images, logos, texts, layouts or other media created for The Urban Key are protected by intellectual property rights and may not be copied, reproduced, distributed or used for commercial purposes without prior written consent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website may use technical cookies necessary for its proper operation.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">If analytics, advertising, tracking, embedded content or third-party cookies are used, users will be informed through the relevant cookie banner and cookie policy, and consent will be requested where legally required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Urban Key does not use cookies to manage public comments or user accounts, unless such functions are expressly enabled in the future.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Embedded content from other websites<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">This website may include links or embedded content from third-party websites, such as maps, videos, social media platforms, booking tools or external resources.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Embedded content from third-party websites behaves in the same way as if the user had visited those websites directly.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Third-party websites may collect data, use cookies or track your interaction according to their own privacy and cookie policies.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">The Urban Key is not responsible for the content, privacy practices or legal compliance of third-party websites.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who we share your data with<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We may collect personal data when you contact us by email, contact form, telephone, WhatsApp or other communication channels.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">This may include:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">name and surname;<\/li>\n\n\n\n<li class=\"ext-animate--on\">email address;<\/li>\n\n\n\n<li class=\"ext-animate--on\">telephone number;<\/li>\n\n\n\n<li class=\"ext-animate--on\">country of residence;<\/li>\n\n\n\n<li class=\"ext-animate--on\">relocation or property search preferences;<\/li>\n\n\n\n<li class=\"ext-animate--on\">information voluntarily provided in your message.<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We do not request sensitive personal data through this website. Please avoid sending unnecessary confidential, financial, legal or health-related information through general contact forms.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How long we retain your data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"privacy-policy-tutorial\"> <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Purpose of processing<\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">We process personal data for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">to respond to enquiries;<\/li>\n\n\n\n<li class=\"ext-animate--on\">to provide information about our services;<\/li>\n\n\n\n<li class=\"ext-animate--on\">to assess whether we may be able to assist with a relocation, property search or concierge request;<\/li>\n\n\n\n<li class=\"ext-animate--on\">to manage communications with prospective clients, clients, collaborators and partners;<\/li>\n\n\n\n<li class=\"ext-animate--on\">to prepare proposals or service quotes when requested;<\/li>\n\n\n\n<li class=\"ext-animate--on\">to comply with applicable legal obligations.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Who we are This website is operated under the commercial name The Urban Key. Website: https:\/\/theurbankey.esContact email: info@theurbankey.es The Urban Key provides luxury relocation, property search coordination and lifestyle concierge services in Madrid. Media If we publish images, videos or other media on this website, we will ensure that such content is used with appropriate [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/theurbankey.es\/es\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theurbankey.es\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theurbankey.es\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theurbankey.es\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theurbankey.es\/es\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":6,"href":"https:\/\/theurbankey.es\/es\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":741,"href":"https:\/\/theurbankey.es\/es\/wp-json\/wp\/v2\/pages\/3\/revisions\/741"}],"wp:attachment":[{"href":"https:\/\/theurbankey.es\/es\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}